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 How can you effectively manage your systems while improving customer support, productivity levels and cost control? With over 175 specialists and 18,000 square feet of leading technologies, our Montreal Center is equipped to deliver reliable systems support and help desk services for you and your customers.
Our Services
We personalize our solution based on an understanding of your environment combined with the right methodologies for your business practices. With a competitive help desk model for your project scope, budget and schedule, our Montreal Center seamlessly meets your help desk objectives with specialized, around-the-clock services:
- Dedicated or Shared Help Desk
- Desktop and Server Deployment & Migration
- Desktop Support
- Help Desk Assessment
- Server Support
- Support Center Certification (SCC) Auditing Services
- Systems Development & Design
Our Client Advantage
With our Global Solutions Centers, we adhere to our commitment to quality and personal service. In addition to our experienced project teams and proven Service Delivery Methodology, you'll benefit from our:
- Flexible environment set up to mirror your existing operations for seamless service delivery
- Focused resources on your systems and your customer support
- Performance metrics to track calls, problem management and service levels
- Recognized best practices for increased productivity and performance
- History of excellence with help desk services benchmarked at World Class Status by an independent audit firm
Discuss the benefits of using our Montreal Global Solutions Center today: (800) 626-8082 or email us.
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